The “robot lawyer” is the latest creation from DoNotPay, a New York startup known for its AI chatbot of the same name. Last year our colleagues at PCMag reported that DoNotPay had successfully negotiated down people’s Comcast bills and canceled their forgotten free trials. Since then, the chatbot has expanded to help users block spam texts, file corporate complaints, renew their Florida driver’s licenses, and otherwise take care of tasks that would be annoying or burdensome without DoNotPay’s help.
But it appears DoNotPay has taken things a bit too far. Shortly after the startup added legal capabilities to its chatbot’s feature set, a user “hired” the bot to fight their speeding ticket. On Feb. 22, the bot was scheduled to “appear” in court by way of smart glasses worn on the human defendant’s head. These glasses would record court proceedings while using text generators like ChatGPT and DaVinci to dictate responses into the defendant’s ear. According to NPR, the appearance was set to become the first-ever AI-powered legal defense.
DoNotPay’s UI, as illustrated on its website.
As human lawyers found out about DoNotPay, however, the chatbot and its defendant were required to revise their plan. DoNotPay CEO Joshua Browder told NPR that multiple state bar associations threatened the startup, even going so far as to mention a district attorney’s office referral, prosecution, and prison time. Such consequences would be made possible by rules prohibiting unauthorized law practice in the courtroom. Eventually, Browder said, the threat of criminal charges forced the startup to wave a white flag.
Unfortunately for Browder, this isn’t the end of DoNotPay’s legal scrutiny. Several state bar associations are now investigating the startup and its chatbot for the same reason as above. Browder reportedly believes in AI’s eventual place in the courtroom, saying it could someday provide affordable legal representation for people who wouldn’t be able to swing a human attorney’s fees. But if DoNotPay hopes to make robot lawyers a real thing, it’ll have to rethink its strategy: It’s illegal to record audio during a live legal proceeding in federal and some state courts, which collapses the whole smart glasses technique.
DoNotPay still lists multiple legal disputes on its website, indicating that the startup might have faith in its ability to escape from these probes unscathed.
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